JourneyStead Help

Letting property

Writing a listing

The steps from a draft to a live listing, and what changing a live one does.

Written for Landlord
On this page

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A listing is what renters see. You make it from a property and its units, and JourneyStead’s team looks at it before it goes live.

The steps

Open Listings → New listing, choose the property, give the listing a title and what kind of let it is. The listing then has six steps, each one saved as you go.

Details

The description. It needs at least 40 characters: say what makes the place good to live in, and what is nearby. Add house rules for visitors, noise, smoking and pets, or leave them empty if there are none.

Units

Tick every unit this listing offers. They must all be the same kind.

Price and terms

The rent and how often it is due, the deposit, the shortest lease in months (1 to 120), when it is available from, and whether water and electricity are included in the rent. Tick NSFAS accredited only if the property holds a current NSFAS accreditation. You can also say whether it is furnished, and who may live there.

JourneyStead shows the deposit to renters. It does not collect it or hold it.

Features

Tick what the place has. People filter by these, so only tick what is true.

Photos

Add at least 3 photos, up to 30. The first one is the cover people see in search, so choose it carefully.

Review and submit

When everything is there, submit it. Submitting needs your email address and phone number to be confirmed.

Review

Once you submit, our team looks at the listing before it goes live, in the order they arrive. You are emailed as soon as it is approved, or sent back with a note on what to change. While it is in review it cannot be edited.

StatusMeaning
DraftYou are still writing it
In reviewOur team is looking at it
LiveRenters can find it
Sent backIt needs a change. Make it, then submit again
PausedHidden from search, and you can bring it back
ArchivedGone for good. It is kept for your records

Changing a live listing

Some changes take it off the site

Changing the price, dates or features takes effect at once. Changing the title, description, house rules or photos takes it off the site until our team has looked at it again. Change those at a quiet time.

Pausing and archiving

Pause hides a listing from search, for example when the room is taken, and you can resume it. Archive takes it off the site for good: it cannot be edited or brought back, so be sure.

The shared inbox Enquiries answered as a team, conversations with colleagues, and announcements.Offering viewing times Set the times people can book, and what happens when they do.Handling applications Read what each applicant shared, decide, and keep a waiting list.