JourneyStead Help

Renting a place

Your rental passport

Fill in your details and documents once, and share only what you choose.

Written for Renter
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Landlords ask for the same things every time: who you are, whether you study or work, and proof. Your rental passport holds them once, and every application you make draws on it. Open it from Rental passport in the menu.

Yours alone

A landlord sees only what you choose to share with a particular application, and only for that application. Nothing in your passport is public.

What is in it

The passport has three parts, and a progress panel at the top that lists what is still missing.

About you

Typed in once:

  • whether you study or work, and then the university or college and your student number, or where you work;
  • your date of birth, and your ID or passport number;
  • an emergency contact, someone we and your landlord can reach if we cannot reach you;
  • your monthly income, which is optional. A landlord sees it only if you share it;
  • up to three references, such as a previous landlord. Optional.

Your ID number is stored encrypted and is never shown in full, not even to you. To keep it, leave the box blank. To replace it, type the new number.

Documents

Keep your documents here and share them when you apply:

  • ID or passport
  • Proof of registration
  • Payslip
  • Bank statement (last three months)
  • Bursary letter
  • Sponsor’s or guarantor’s ID
  • Other

Each is a PDF or a photo (JPEG, PNG or WebP), up to 10 MB.

Documents are private. Only you can open them. A landlord can open one only if you share it with an application, and each time they do, it is recorded. If you delete a document, it is removed from your passport and from any application it was shared with.

People who help pay

A parent, a guardian, a bursary or an employer. See People who help pay your rent.

What counts as complete

What a landlord usually asks for depends on whether you study or work. For a student it is usually:

  • your ID number and date of birth, and an emergency contact;
  • the institution you attend and your student number;
  • a copy of your ID, and proof of registration for this year;
  • a sponsor who has agreed, or a bursary letter.

For someone who works, it is usually where you work, a copy of your ID, and a payslip or a bank statement, and a sponsor who has agreed if someone helps pay.

The progress panel tells you exactly which of these you are missing. When it is complete it says so, and you still choose what to share with each application.

Applying for a place Apply from a listing, add people who will share the lease, and follow the application.People who help pay your rent Add a parent, a guardian, a bursary or an employer, and what each share means.Your information and privacy What is collected, who sees what, and what you can ask of JourneyStead.