JourneyStead Help

Renting a place

Applying for a place

Apply from a listing, add people who will share the lease, and follow the application.

Written for Renter
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When you have found a place you want, you apply for it from its page. Your application is built from your rental passport, so fill that in first. You also need a confirmed email address.

Press Apply

On the listing, choose Apply. If you are signed out, you are asked to sign in and brought back.

Choose which places you would take

If the listing has several rooms or flats, choose any you would take. Leave them all clear if any will do.

Say who will live there

  • Occupants are people who live there without signing the lease, such as a child.
  • Co-applicants are other adults who will share the lease. Each is emailed a link, joins with their own account, and shares their own documents.

Nothing about a co-applicant is shared until they join, and then only what they choose. Their passport must be complete before the application can be sent.

Choose what to share

You tick the documents and details you want this landlord to see. Only what you tick is shared, and only for this application. You can also choose whether to show your monthly income.

Send it

Read the note, then send. Sending shares what you chose with the landlord, who decides whether to let to you. JourneyStead does not check it. The landlord is told.

Following your application

Applications in the menu lists every place you have applied for, and where each one is.

StatusWhat it means
Not sent yetYou started it and have not sent it
SentThe landlord has it
More information asked forThe landlord needs something more. Open it to see what
On the waiting listThe place is taken for now. You are offered it if it frees up
ApprovedThe place is held for you until the date shown
DeclinedThe landlord chose someone else
WithdrawnYou took it back
Approval expiredNo lease was signed in time, and the place is free again
Lease signedDone. See your lease

When you are approved, the place is held for you until a date, and the landlord sends the lease to sign. If no lease is signed by then, the approval runs out.

Withdrawing

You can withdraw an application. The landlord then no longer sees what you shared, and this cannot be undone. You would have to apply again.

If a co-applicant invited you

You will have an email with a link. Sign in with the address it was sent to, or create an account with that address. You would both sign the lease. Nothing about you is shared until you join. If the link says it no longer works, it may have expired, been answered, or the application may already have been sent. Ask the person who invited you.

People who help pay your rent Add a parent, a guardian, a bursary or an employer, and what each share means.Your lease, and signing it Reading the lease, signing it with a code, and what happens after.Your rental passport Fill in your details and documents once, and share only what you choose.