JourneyStead Help

Letting property

Offering viewing times

Set the times people can book, and what happens when they do.

Written for Landlord
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Offer times, and people book them themselves. You stop swapping messages about who is free on Thursday.

Adding times

You need a listing first. Then open Viewings in your organisation’s menu.

Choose the listing

Pick the listing the times are for.

Choose a day and a window

Say the day, from when, until when, and how long each viewing lasts.

Add the times

JourneyStead splits the window into viewings of that length. A window from 10:00 to 12:00 with 30-minute viewings gives four times. Choose Add times.

All times are South African time. A window shorter than one viewing is refused, and so is one that would make more than 48 viewings at once. Use a shorter window.

When someone books

  • The street address is shown to them.
  • You are told, and so is the person who booked.
  • Both of you are reminded the day before.
  • Anyone may move or cancel a booking. The other side is told, and the conversation records it.

Viewings shows who is coming to see what, and the times you offer.

Who can do this

Managing viewings needs the permission to manage viewings. A leasing agent and a caretaker usually have it.

The shared inbox Enquiries answered as a team, conversations with colleagues, and announcements.Handling applications Read what each applicant shared, decide, and keep a waiting list.Booking a viewing Choose a time yourself, get the street address, and move or cancel it.