Finding your way around — JourneyStead Help

Home

Home is where you land after signing in. It greets you by name and shows what needs you: invitations to join a team, a link to Browse places, and Have a place to let? with a button to start letting. If a manager has asked to run property for you, it also links to the owner portal.

If you have a lease, Home is also where your rent is: what is due, how to pay it, and your invoices. See Paying rent.

The menu is the list down the left on a computer, and behind the Open menu button on a phone. What is in it depends on who you are acting as.

As yourself

Menu item	What it is
Home	Your greeting, invitations and rent
Find a place	Search, Searching for a place
Saved	Places and searches you have kept
Messages	Your conversations with landlords
Viewings	The viewings you have booked
Applications	Every place you have applied for
Leases	Leases to sign, and the one you live under
Repairs	What you have reported
Inspections	Inspections of your home
Reviews	Reviews you can write, and what landlords wrote
Rental passport	Your details and documents
Settings	Security, devices, notifications

As an organisation

A landlord sees a different menu: Overview, Properties, Listings, Inbox, Viewings, Applications, Leases, Tenants, Occupancy, Finance, Repairs, Inspections, Owners, Reports, Reviews, Announcements, Team, Roles, Organisation and Activity.

Who can do this

Each item appears only if your role allows it. A caretaker, for example, sees repairs, inspections and viewings, and not finance. If you need something you cannot see, ask an Owner of the organisation. See Your team and their roles.

Switching between yourself and an organisation

If you belong to a letting business, the Act as control in the header lets you switch between your Personal account and the organisation. Your rental passport and settings are always yours, whichever you are acting as.

Language and theme

In the header, the globe menu changes the language between English, Afrikaans and Sesotho, and the sun and moon menu chooses Light, Dark or System.

When the connection drops

If you lose your connection, a notice says you are offline. In a conversation, new messages appear as soon as you are back online.

Notifications and emails What you are told about, where, and how to choose what is also emailed.Searching for a place Search near your campus or workplace, narrow by rent and more, and switch to the map.Starting to let Setting up your letting business, and the steps that take you to your first listing.

Home#

The menu#

As yourself#

As an organisation#

Switching between yourself and an organisation#

Language and theme#

When the connection drops#