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The JourneyStead user guide

Your journey. Your stay. Made simple.

JourneyStead connects people looking for a room, a bed or a flat with the landlords who let them, starting in Phuthaditjhaba. This is the guide to it: what each screen does, and what to do when something does not go as you expected.

Start reading Find a place

37

pages

Each says who it is written for

3

languages

English, Afrikaans and Sesotho

1

account

For looking for a place and for letting one

48 h

to change a review

It is published two days after you write it

Start where you sit

Four readers, one place to rent

Somebody looking for a room, somebody letting it, an owner whose property a manager runs, and a parent or a plumber who was sent a link all meet JourneyStead from a different side. Pick yours.

You are looking for a place Search near your campus or workplace, message a landlord, book a viewing and apply. You let property Set up your letting business, list a place, answer enquiries and run leases as a team. A manager runs your property Accept their invitation, read your monthly statements and approve spending. You were sent a link A sponsor or guarantor agreeing to pay rent, or a tradesperson sent a work order.

What is in the box

From the first search to the last repair

Search by how far you will walk

Choose a campus or workplace and see what is close, nearest first, with the distance on every listing.

Read the page

Checked before it goes live

Our team looks at every listing first, and a landlord we have verified carries a badge on each one.

Read the page

One place to ask

Message the landlord from the listing. Their contact details are shared once they reply.

Read the page

Book a viewing yourself

Pick one of the times the landlord offers, get the address when you book, and be reminded the day before.

Read the page

Fill in your details once

A rental passport holds your details and documents, and you choose what each landlord sees.

Read the page

Sign without printing

Read the lease, ask for a code, type your name and the code, and it is signed. Both sides keep the record.

Read the page

Rent, invoices and receipts

See what is due, pay the way your landlord offers, and set up a debit order if you would rather not remember.

Read the page

Repairs that are followed up

Report what is broken with photos, watch it move, and say when it is fixed.

Read the page

A whole letting business in one place

Properties, listings, applications, leases, money and repairs, with a team and a role for each person.

Read the page
The page to read first

Your first place

Everything else in this guide is a detail of one short journey. Five steps cover it.

  1. 1 Create an account and confirm your email address, so a landlord knows you are a real person
  2. 2 Search near your campus or workplace, and save the places you like
  3. 3 Message the landlord, or book one of their viewing times and go and see it
  4. 4 Fill in your rental passport once, and apply with the parts you choose to share
  5. 5 When you are approved, sign the lease, and pay your rent from your Home page
Start with your account

The whole guide

Everything, in one list

Property owners